YoNaturals Inc.

YoNaturals Inc.
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TERMS & CONDITIONS
 
 
DELIVERY AND INSTALL:
 
Within 60 days and upon receipt of payment in full. Installation (if required) will include on site training and testing of hardware.
 
 
TRAINING
 
A representative of The Company or The Company's nominated service agent agrees to provide the Customer with comprehensive training in respect to all technical aspects of the YoZone vending machine. Operating manuals will be provided. Further training is available upon request. A fee of $95 per hour is applicable.
 
 
WARRANTY
 
The Company hereby warrants that each component manufactured or supplied by The Company or its manufacturing supplier will be free of defects in material and workmanship for a period of one year. During the back to base warranty period Customers shall remove and return defective parts to The Company’s manufacturer. The manufacturer shall return the defected part to the Customer. All freight shall be paid by the Manufacturer. The Customer agrees to regularly maintain the YoNaturals machines and make sure that the machines are stocked with the appropriate consumables at all times. On site labor costs are not included, however, The Company's manufacturer will facilitate third party warranty claims at no cost within the first year of operation.
 
 
THEFT AND VANDALISM:
 
Theft & vandalism is not covered by the warranty. Purchaser may obtain at their option insurance to covers such occurrences.
 
 
CUSTOMER EXPENSES:
 
The Customer will be required to pay all costs associated with the general and on-going operation of the said vending business. This includes travel costs, location / site fees and general maintenance.
 
YOZONE RETURNS POLICY:
 
Returns on YoZone vending machines will be accepted within 14 days of delivery and install however a 30% restocking fee will apply to any returns. The Customer will be required to pay all freight charges for returns.
 
 
CUSTOMER SERVICE:
 
YoNaturals Customer Service department is available to take your calls Monday - Friday 9:00am – 5:00pm PST. Email customer service is available 24 hours a day to assist you, however, emails taken after business hours will be responded to on the following business day.